Combination Lock Issues

COMBI LOCK TROUBLESHOOTING

Combination not working?

Follow these simple steps to override the original code & reset your lock.

Opening a jammed/

TIP 1

• Set lock to last known combination.
• Gently turn the uppermost dial towards the next largest number*without clicking the dial into position. At the same time, pull the lock’s shank upwards (see fig. 1 drawing of this process in action).

NB: Ensure all other dials remain set to the lock’s original combination code.

• Taking each dial in turn, repeat step 2.
• If the lock fails to open, repeat the process turning each individual dial towards the next smallest number* and pulling the shank upwards.

TIP 2

• Set lock to last known
• Starting with the uppermost dial, increase by one digit* while simultaneously pulling the lock’s shank upwards (see fig. 2 drawing of this process in action).
  NB: Ensure the dial ‘clicks’ into position.
• If lock fails to open, decrease the same dial by one digit*.
• If lock still won’t open, repeat steps 1-3 on each subsequent dial.

TIP 3

Flip lock over so you are looking at it from the rear and reset the combination with the last known combination code and attempt to open (see fig. 3 drawing of this process in action detailing lack of ‘set line’).

RESETTING YOUR LOCK

• Once opened, be sure to reset the combination, regardless of whether or not you choose the same 3-4 number / letter code.
• To reset, put the lock’s shank into ‘set’ mode (see table of instructions below) and carefully select each number / letter, taking care to line it up correctly with the ‘set line’.

NB: Make sure that each dial ‘clicks’ into position to avoid becoming locked out again.

• Once reset, close lock, scramble dials and test your combination before attaching to a suitcase or bag.

* for word locks, increase / decrease by one letter in alphabetical order.

POSSIBLE TABLE CONTENTS:

Default Codes:

000 / 0000 (most models)

01JAN00 (Birthday Lock only)

Instructions 1 (Generic)

• Rotate shank 90° clockwise
• Hold shank down
• Set new code
• Lift shank up
• Rotate shank 90° anti-clockwise & relock

NB: If your lock has a ‘set indicator’, ensure this is visible when setting new code.

Instructions 2 (Generic)

• Rotate shank 180° clockwise
• Hold shank down
• Set new code
• Lift shank up
• Rotate shank 180° anti-clockwise & relock

NB: If your lock has a ‘set indicator’, ensure this is visible when setting new code.

Instructions 3 (Heavy Duty Lock)

1) Press tab to release shank

2) Pull out tab and turn 90° anti-clockwise, set new code

3) Turn tab 90° clockwise, relock

Instructions 4 (Birthday Lock)

1) Pull upwards sharply. After ‘Click’, rotate shank 90º clockwise

2) Push shank down and hold, “Set” Indicator visible

3) Rotate shank another 90º clockwise and release, (Set Mode)

4) Set any new date. Rotate shank until it pops up

5) Pull upwards sharply, relock. Test before use

Instructions 5 (Travel Sentry / Twin Travel Sentry)

1) Rotate shank 90° clockwise

2) Hold shank down, Set Indicator visible

3) Rotate shank another 90° clockwise

4) Set new code

5) Rotate shank 180° anti-clockwise, relock

Note to Ben: Include a very basic diagram for each set of instructions, drawn so that each illustration is not specific to any particular lock type.